Question 1

What if it breaks?

Accepted Answer

Contact me via Email. Send a photo in the message and you will recieve an answer with a solution within 24-48 hours.

Question 2

Can I return it?

Accepted Answer

All sales are final.

Question 3

If I like it, can I get duplicate pieces?"

Accepted Answer

All pieces are handcrafted, therefore not one is the same. Each piece is original and can not be exactly copied. However, you can work with Lydia to request a comission order. Please contact here.
 
Commision orders are a great way to capture and produce your specific vision. If you take a liking to one piece or another you may request something similar but not identical because no one of Lydia's pieces are the same.

Question 4

Who pays for shipping?

Accepted Answer

The customer will always pay for shipping unless specified via a sale.

Question 5

How do I clean it?

Accepted Answer

1) Rubbing alcohol
2) Polishing cloth - Sunshine Polishing Cloth
3) Soap and water
 
All of the above will work; the first being the best way and the last being the easiest.

Question 6

Can you re-size it?

Accepted Answer

It depends on the piece. Most of the rings will need to be sized to your needs. Please Contact Lydia directly for specific questions or concerns regaurding your size.

Frequently asked questions